We’re delighted to announce two exciting updates designed to make managing your fitness membership and purchasing your sport and fitness activities even easier:
- Recurring Card Payments (RCP): A simple and flexible new payment option for your membership.
- Wallet Feature: A convenient way to securely store your card details for quicker checkouts.
What is an RCP?
An RCP is a simple and convenient way to pay for your membership. Your monthly fee will be automatically debited from your chosen payment card (Credit/Debit), with no contract required and the flexibility to cancel with just 10 days' notice before your renewal date.
Key Information
- Memberships available on RCP: Young Adult and Station Only memberships.
- Where to purchase: These memberships are available online only.
- Notice period for cancellation:
- To cancel, you must provide at least 10 days' notice before your renewal date.
- Example: If your membership renewal date is the 10th of the month, notice must be given no later than the last day of the previous month.
How to Cancel Your RCP Membership
We’ve made the cancellation process straightforward:
- Contact us via phone, email, or at one of our sites to request cancellation.
- Please note: You must contact us directly, as currently cancellations cannot be processed online.
New Wallet Feature
We’re also introducing a wallet feature to your member account. This will allow you to securely store your debit / credit card details, making future purchases faster and more convenient.
We’re committed to providing you with the best experience possible and are confident these updates will make managing your fitness membership with Newport Live easier than ever.
If you have any questions or need assistance, please don’t hesitate to get in touch with us at customerservice@newportlive.co.uk or alternatively you can call us 01633 656757.
Newport Live Member Wallet and Recurring Card Payment (RCP) Terms and Conditions
Please familiarise yourself with the terms and conditions that govern your use of the Newport Live Member Wallet and your Recurring Card Payment (RCP) memberships.